Annuleringen

Refund policy of Tesla Owners Club Netherland

We ask that you please ensure you register for the correct Event and choose the add ons and accommodation relevant to your requirements. Should you require assistance at any time please do not hesitate to contact Tesla Owners Club Nederland via email: info@teslaownersclub.nl.

Refunds are not payable if you simply change your mind, however if your circumstances change please contact Tesla Owners Club Nederland immediately via email at info@teslaownersclub.nl to amend your registration or associated requirements.

Registration Cancellation Policy

Should your circumstances change and you are unable to attend an Event, you must contact Tesla Owners Club Nederland by no later than 7 days prior to the commencement of the Event. Should you cancel less than 7 days prior to the commencement of the Event, no refund will be payable.

Accommodation Cancellation Policy

Accommodation Providers have their own cancellation policies, and they generally apply when cancellations are made less than 30 days prior to arrival. Please contact Tesla Owners Club Nederland as soon as possible, if you wish to cancel or amend your accommodation. Tesla Owners Club Nederland will advise the cancellation policy of your accommodation provider, prior to cancelling or amending your booking, to ensure you are fully aware of any non-refundable deposits.

Refund Processing

Tesla Owners Club Nederland will refund any fees paid to Tesla Owners Club Nederland as a result of amending your registration and/or associated requirements, after taking into consideration the relevant cancellation policy, within 7 business days of receiving a refund request.

Credit card surcharges are non-refundable.

Refunds will only be processed to the credit card or bank account of the individual, organisation or institution from which the payment was received. Should payment have been via cheque you will be contacted to confirm your current mailing address, and a cheque will be mailed to you.

Event Cancellation or Postponement
Should an Event be cancelled or postponed due to unforeseen circumstances, Tesla Owners Club Nederland will endeavour to process a full refund within 90 days of such circumstances becoming known.

If you have any concerns or require clarification, please do not hesitate to contact us.